Welcome to ALL Fitting Limited. We are committed to providing high-quality hardware products. Please review our policies regarding shipping, returns, warranties, and privacy before making a purchase.
1. Shipping Policy 🚚
UK & International Delivery
✔ Standard UK Delivery: 3-5 business days.
✔ Express UK Delivery: Next business day if ordered before 12 PM.
✔ International Shipping: Available; delivery times vary by location.
Shipping Charges
✔ Orders above £30 qualify for free UK standard delivery.
✔ Charges depend on weight, location, and shipping method selected.
Order Processing
✔ Orders placed before 12 PM (UK time) are processed the same day.
✔ Orders placed on weekends/bank holidays will be processed the next working day.
2. Return & Refund Policy 🔄
✔ 14-Day Return Window: Items must be returned within 30 days of delivery.
✔ Condition: Items must be unused, in original packaging, with proof of purchase.
✔ Return Shipping: Customers are responsible for return shipping costs unless the product is faulty or incorrect.
✔ Refund Processing: Refunds are processed within 5-7 business days after receiving the returned item.
How to Initiate a Return
1️⃣ Email us at returns@allfittinghardware.co.uk with your order number and reason for return.
2️⃣ Wait for confirmation and return instructions.
3️⃣ Ship the product back using the provided return label.
Note: Custom-made or clearance items are non-refundable.
3. Warranty Policy 🔧
✔ All products come with a standard 12-month manufacturer’s warranty.
✔ Covers manufacturing defects only; does not cover misuse, improper installation, or accidental damage.
✔ For warranty claims, email warranty@allfittinghardware.co.uk with product details and proof of purchase.
4. Payment & Pricing Policy 💳
✔ We accept Visa, Mastercard, American Express, PayPal, Apple Pay & GPay
✔ Prices include VAT (unless stated otherwise).
✔ Discounts and promotions are applied at checkout and cannot be combined.
5. Privacy & Data Protection Policy 🔒
✔ We do not share or sell personal data to third parties.
✔ Customer information is stored securely and used only for order processing and customer service.
✔ We comply with UK GDPR (General Data Protection Regulation).
6. Terms & Conditions 📜
✔ Product Availability: We aim to keep stock updated, but availability is subject to change.
✔ Liability: We are not responsible for delays due to unforeseen circumstances (e.g., courier issues).
✔ Legal Compliance: ALL Fitting Limited operates under UK consumer laws.
7. Contact Us 📞
📍 Company Name: ALL Fitting Limited
📍 Registered Office: Dartford, Greater London, UK
📧 Email: info@allfittinghardware.co.uk
📞 Phone: +44 – 7538130963
Business Hours: Monday – Friday, 9 AM – 5 PM (UK Time)