Shipping Charges & Delivery Information

Simple, low cost UK delivery on roller shutter remotes, shutter parts, patch fittings and pull handles. Standard UK delivery is free on every order, and orders placed by 1pm Monday to Friday are sent the same day.

UK delivery charges

The delivery cost is shown at checkout before you pay. Prices include VAT.

Order cut-off and dispatch times

• Order by 1pm Monday to Friday and we send your order the same day.
• Orders placed after 1pm are sent the next working day.
• Orders placed at weekends or on bank holidays are sent the next working day.
• Next day delivery means the next working day after dispatch. Saturday, Sunday and bank holiday deliveries are not available.

Where we deliver

We deliver to addresses across the United Kingdom. Some Scottish Highlands and Islands, Northern Ireland and offshore postcodes may take longer. We don’t currently ship outside the UK – if you need an international order, contact us and we’ll see what we can do.

Collect from our trade counters

Tracking your order

We’ll email you when your order is on its way. You can also check its status on our order tracking page.

Large, bulky or trade orders

For large quantities, long items or trade orders, call 0121 714 0770 before ordering. We can confirm delivery options and offer trade prices.

Missing or damaged deliveries

If your parcel hasn’t arrived within the expected time, or arrives damaged, contact us with your order number and we’ll sort it out. For returns, see our refund and returns policy.

Get free delivery

Every order gets free standard delivery, however small – a single shutter fob, a 10 pack of shutter fobs, a roller shutter motor kit or a 1200mm pull handle. Browse roller shutter remotes, roller shutter parts, patch fittings and pull handles.