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Which Replacement Shutter Fob Do I Need?
Quick answer
To find the right replacement shutter fob, check the label on your shutter’s control box or the model name on the back of your old remote. If it says NVM, Ellard, Athena or Paramount PM1 (433MHz), you need our NVM remote fob. If it says NECO TR4 or Mark 1, you need the genuine NECO TR4 remote. If the receiver is unknown or broken, fit a remote control receiver kit, which comes with 2 new remotes.
Roller shutter remotes often look alike, but they use different coding, so a remote that is “433MHz” will not always work with your shutter. This guide shows you how to identify your system in 3 easy steps, which replacement shutter fob to buy, and what to do if you cannot find a label. We supply replacement remotes to homeowners, shops, landlords and shutter engineers across the UK every day.
Step 1: Find the make of your shutter remote
Look in these places, in this order. You only need to find one of them.
- The back of your old remote. Turn it over and look for a model name such as TR4, TRX or a brand name like NECO or NVM. Some names are moulded into the plastic.
- Inside the battery cover. Slide or unscrew the cover. There is often a sticker with the brand, frequency (usually 433MHz or 433.92MHz) and model.
- The receiver or control box. This is the small box near the shutter motor, usually inside the building next to the shutter, or inside the shutter box. The label shows the brand and model, for example an NVM NT1016 controller.
- Your installer’s paperwork. Invoices and manuals usually name the motor and receiver brand.
Tip: take a clear photo of the remote (front and back) and the control box label. If you are not sure what it says, send the photos to us on WhatsApp and we will tell you which remote fits before you order.
Step 2: Match your label to the right remote
Use this table to match what you found to the right replacement shutter fob.
| What your label or old remote says | Remote you need | Price |
|---|---|---|
| NVM, North Valley Metal, NT1016, NT1004, NT1006, NT1008, NT1019, NT1103 v2, NT1105 | NVM roller shutter remote fob (433MHz, Up/Stop/Down) | £19.50 |
| Ellard, Athena or Paramount PM1 (433MHz) | NVM roller shutter remote fob | £19.50 |
| NECO TR4, NECO Mark 1 or MK1 | Genuine NECO TR4 remote (4 buttons, 433.92MHz rolling code) | £23.05 |
| NECO TRX | Genuine NECO TRX fob | £23.05 |
| No label, unknown brand, or the receiver has failed | Remote control receiver kit (receiver + 2 remotes) | £52.50 |
NECO TR4 and TRX remotes are not the same, so always check the model name on the back of a NECO remote before you order.
Step 3: Choose how many remotes you need
If more than one person opens the shutter, a pack is better value than buying singles, and you will always have a spare if one is lost.
| Pack | NVM compatible remotes | Genuine NECO TR4 remotes |
|---|---|---|
| 1 remote | £19.50 | £23.05 |
| 2 pack | £29.49 (£14.75 each) | £31.99 (£16.00 each) |
| 10 pack (trade) | £89.99 (£9 each) | £114.99 (£11.50 each) |
3, 4 and 5 packs are also available in our roller shutter remotes range. Every order has free UK delivery.
What if I can’t identify my receiver?
If there is no label, the receiver is very old, or it has stopped working, the simplest fix is to replace the receiver and remotes together. A receiver kit wires in place of your old control box, so you do not need to change the shutter motor.
| Receiver kit | Best for | Price |
|---|---|---|
| 433MHz receiver kit, 2 remotes | A simple, low-cost replacement | £34.50 |
| Receiver kit with photocell input, 2 remotes | Adding a safety beam that stops the shutter closing on people or cars | £52.50 |
| WiFi shutter receiver, 2 remotes | Phone app and Alexa control as well as remotes | £59.49 |
Receivers connect to mains power, so they should be fitted by a competent electrician or shutter engineer. For electrical safety advice, see Electrical Safety First.
How do I pair a new remote?
Most replacement shutter remotes are paired at the receiver in a few minutes. The exact steps depend on your receiver, and programming instructions are included with every remote we sell. In general you will:
- Find the learn or program button on the receiver, or use an existing working remote if your system allows it.
- Put the receiver into learn mode, then press the button on the new remote that you want to use.
- Test the new remote from your normal distance, and check the shutter stops and reverses safely.
If you have lost a remote, remove it from the receiver memory where your system allows, so the lost fob can no longer open your shutter.
Why does 433MHz alone not guarantee a match?
Most UK roller shutters use 433MHz (433.92MHz), but each brand uses its own coding. Some use a fixed code, while others such as NECO TR4 use a rolling code that changes with every press to stop code grabbing. A remote must match both the frequency and the coding of your receiver, which is why the brand and model matter more than the frequency.
Products in this guide
NVM Roller Shutter Remote FobNVM, Ellard, Athena, PM1 · 433MHz£19.50
Genuine NECO TR4 RemoteMark 1 · 433.92MHz rolling code£23.05
NVM Remote 2 Pack£14.75 per fob£29.49
Remote Control Receiver KitReceiver + 2 remotes, photocell input£52.50Frequently asked questions
Will any 433MHz remote work with my shutter?
No. The remote must match your receiver’s brand and coding as well as the frequency. Check the label on the control box or the back of your old remote, then use the table above.
Is the NVM remote a genuine NVM product?
Our NVM remote is a compatible replacement that works with NVM, Ellard, Athena and Paramount PM1 433MHz receivers, with the same Up, Stop and Down functions. Our NECO TR4 and TRX remotes are genuine NECO products.
Can I program a replacement shutter fob myself?
Usually, yes. Most remotes pair at the receiver in a few minutes using the instructions included. If your receiver is hard to reach or inside the shutter box, a shutter engineer can do it for you.
What battery does my shutter remote use?
Our NVM compatible remotes use a CR2032 coin battery, and NECO TR4 remotes use a 27A 12V battery. Both come with the battery already fitted.
My remote stopped working. Do I need a new one?
Try a new battery first. If the remote still does not work and the shutter works from its wall switch, the remote is likely faulty and a replacement shutter fob will fix it. If nothing operates the shutter, the receiver or motor may have failed.
Still not sure which remote you need?
Send a photo of your old remote and control box label on WhatsApp, or call us. We will check it and tell you exactly which replacement shutter fob to order.
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